State of the Industry: Self-Checkout in Convenience & Fuel and Food & Grocery Retail
![Self-Checkout in Convenience & Fuel and Food & Grocery Retail](https://techmarketvision.com/wp-content/uploads/2023/10/Self-Checkout-in-Convenience-Fuel-and-Food-Grocery-Retail-1024x568.png)
Incisiv’s 2023 State of the Industry “Self-Checkout in Convenience & Fuel and Food & Grocery Retail” presents essential insights and analysis from a survey of 140 US retail executives. The study was designed to understand:
- The evolving role of self-checkout (SCO) in improving customer experience and retail operations
- Gaps and opportunities in terms of elevating self-checkout to driving richer experiences and outcomes beyond pure convenience
- Retailer readiness from an experience experimentation and speed-of-innovation standpoint