State of the Industry: Unified Commerce in Food and Grocery


Incisiv’s 2023 State of the Industry “Unified Commerce in Food & Grocery” brings together vital insights and analysis from a study of 142 North American and 100 LATAM grocery retail executives.

The study was designed to understand:

  • Executive perspective and approach towards the fast-evolving trends redefining the grocery landscape
  • Their top challenges and new areas of focus towards unifying digital and physical experiences
  • Areas of highest priority and investment in the near future to help them deliver differentiated customer experiences

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