Incisiv’s 2023 State of the Industry “Unified Commerce in Food & Grocery” brings together vital insights and analysis from a study of 142 North American and 100 LATAM grocery retail executives.

The study was designed to understand:

• Executive perspective and approach towards the fast-evolving trends redefining the grocery landscape
• Their top challenges and new areas of focus towards unifying digital and physical experiences
• Areas of highest priority and investment in the near future to help them deliver differentiated customer experiences