State of the Industry: Unified Commerce in Food and Grocery
Incisiv’s 2023 State of the Industry “Unified Commerce in Food & Grocery” brings together vital insights and analysis from a study of 142 North American and 100 LATAM grocery retail executives.
The study was designed to understand:
Executive perspective and approach towards the fast-evolving trends redefining the grocery landscape
Their top challenges and new areas of focus towards unifying digital and physical experiences
Areas of highest priority and investment in the near future to help them deliver differentiated customer experiences